Returns and Exchanges
Want to exchange?
Fashion and footwear products can be exchanged for a different size provided the product is available at original purchase price. We will collect the unwanted product and deliver the replacement at a cost of R75. If your preferred product is not immediately available we'll credit your account with the purchase price (or refund you, if you prefer) within 7 days of you logging the return.
We reserve the right to inspect the product to validate your return.
Return must be within seven days of receipt of goods.
Credit Card Refunds take up to 7 days by law.
The courier will supply a flyer bag when collecting.
NB: All goods for exchanging/refund must be undamaged/unworn with all the relevant packaging still intact/undamaged for us to be able to return them to our stock.
NO RETURNS ON CAPS OR SALE ITEMS.
Our promise to you: If an item sent to you is the wrong size/not as ordered, such item will be collected via express service and the correct order sent to you, also via be express.